New Chapter HI Services has been in business since 2013. NCHI has provides a range of services to homeowners, property managers, real estate brokers, city and local governments across Massachusetts, and contracts with the U.S. Federal Government.
Our projects are meticulously planned and thoroughly executed – from our first customer contact to our final clean-up. We ensure delivery of an excellent experience at a reasonable rate – on time, every time!
All NCHI staff are
OSHA trained and certified
RRP Lead-Safe Renovation certified
Respirator fit certified
At New Chapter HI Services we realize every client has a different combination of service needs, limitations, and goals. Our job is to understand your unique needs and formulate the perfect solution to help you make the right decisions and exceed your expectations. We are a residential and commercial home improvement contractor, offering a range of quality services to our clients. In addition to superb cleanliness, fast response & turnaround times, and post-contract follow-up, our prices are strategic and competitive. The bottom line – we deliver more for less!
Safe work, or no work
We do what we say we’ll do.
We deliver performance that exceeds the expectation of our customers and the community
We work in the best interest of our clients and adopt their vision of a successful project as our own
We pitch in to help our coworkers and partners and do whatever it takes to get that job done correctly
We hold ourselves and each other to uncompromising standards, personally and professionally
Yes, we are.
Our employees are highly skilled craftsmen. They are professional, energetic, and courteous. They are well versed at carrying out various odd jobs, ALL major and minor repairs within & outside the home. We also work with highly vetted and experienced subcontractors, depending on the scope of the project.
The duration varies depending on the scale and size of the project. Our average project scopes range between 3 to 5 business days.
This depends on the project size. The payment for a project that is estimated to take less than 3 business days will be paid once the project is completed. The payment for a project that is estimated to take more than 3 business days will be broken into 1/3.
The amount will be paid in three (3) payments:
First Payment, due at the signing of the Agreement / or start of the job.
Second Payment due at Half Completion
Final Payment is due on the day work is completed.
We offer a 5% discount to senior citizens over 65 years old. If you refer a customer to us and the job is booked, you will receive a $25 gift card.
We focus on top-quality craftsmanship, customer satisfaction, and affordability. Our goal is to make sure each customer’s experience is pleasant and that they are happy at all stages of the project. We stand behind our work and no project is considered complete until the customer is satisfied.
We accept, check, E check/ Bank transfer, and cash or PayPal.
238320 Painting & Wallcovering
236118 Residential Remodeling Construction
236220 Commercial & Institutional Building Construction
238310 Drywall & Installation
Vicki Gray – CEO
Leroy Robinson – PM
Romeo Launo – OM
168 River St. Cambridge, MA 02139
Mon – Fri • 8:00 am – 5:00 pm
Sat • by request | service specific
Copyright @2023 New Chapter HI Services
