Commercial & Residential Remodeling Specialists

Excellence is the standard at New Chapter HI Services. Renovations to full-scale commercial projects, we deliver dependable craftsmanship, clear communication, and results built to last.

Trusted by commercial clients, government agencies, and residential property owners across New England

Woman Owned Business of the Year – SBA 2026

Cambridge contractor Vicki Gray recognized during National Small Business Week

New Chapter HI Services is proud to be recognized as Woman-Owned Business of the Year as part of the SBA National Small Business Week 2026.

This award reflects our commitment to delivering excellence across commercial, federal, and residential projects, and the trust our clients and community place in us.

Building better spaces and stronger communities across Massachusetts.

Building your Next Chapter with Excellence

From targeted renovations to full-scale commercial projects, New Chapter HI Services delivers dependable craftsmanship, clear communication, and results built to last. We focus on thoughtfully planned renovations, efficient project execution, and long-term value for property owners, managers, and institutions.

0 +

Years of Industry Experience

0 +

Projects Completed

0 %

Fully Insured & Compliant

Our Core Services

Commercial Remodeling

Residential Remodeling

US Federal Government

Why Clients Choose New Chapter

We manage all our projects with excellence, consistency, and accountability.

Clear Planning

Realistic timelines and transparent budgets from day one.

Project Oversight

Dedicated management throughout every phase of the project.

Space Respect

Clean, organized work in active homes and businesses.

Professional Execution

Skilled crews delivering quality without shortcuts.

Our Mission

We believe successful renovations depend on planning, communication, and craftsmanship, not rushed decisions or unclear expectations. Every project is approached with the same level of excellence — whether it’s a private residence, a commercial space, or an institutional facility.

Who We Serve

What Our Clients Say

Clear communication from start to finish. Prompt, reliable, and professional. New Chapter gets it done.

Commercial Client Cambridge, MA

NCHI did an awesome job beautifying my mother's home! It looks spectacular!! Everything came out so good right down to matching the ceiling design. It was perfect!! They are my #1 Team for home repair and remodeling.

Property Owner Boston, MA

Fantastic experience. Clear communication, beautiful work, and quick problem-solving when an issue arose. Professional, efficient, and spotless cleanup. One of the best contractors we’ve worked with.

Property Owner Boston, MA

Their management process and attention to detail made all the difference on a tight timeline.

Institutional Client

New Chapter Home Improvements are completely reliable and have always done fabulous work. They are always friendly and considerate.I recommend them to anyone enthusiastically

Institutional Client