Introduction

New Chapter HI Services respects the privacy of visitors to our website. This Privacy Policy explains how we collect, use, and protect personal information provided through our website.

By using this website, you agree to the terms described in this policy.

Information We Collect

When visitors interact with our website, we may collect certain information, including:

Personal Information

• Name

• Email address

• Phone number

• Address or project location

• Information submitted through contact forms or estimate requests

Non-Personal Information

• Browser type

• Device type

• Pages visited

• Time spent on the website

• IP address

This information helps us understand how visitors use our website and allows us to improve our services.

How We Use Your Information

The information collected may be used to:

• Respond to inquiries or estimate requests

• Communicate about potential projects

• Provide customer service and support

• Improve website functionality and user experience

• Maintain website security

We do not sell or rent personal information to third parties.

Communication Consent

If you provide your phone number or contact information through our website forms, you may receive communications from New Chapter HI Services regarding project inquiries, appointments, or service-related updates.

Message frequency may vary. Standard message and data rates may apply. You may opt out of communications at any time.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience and gather website usage data. Cookies help us understand visitor behavior and improve website functionality.

Visitors may adjust their browser settings to refuse cookies if preferred.

Data Security

We take reasonable measures to protect personal information submitted through our website. However, no online data transmission can be guaranteed to be completely secure, and users submit information at their own discretion.

Third-Party Services

Our website may use third-party tools or services such as analytics providers or embedded content. These services may collect limited information in accordance with their own privacy policies.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

New Chapter HI Services may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Information

If you have questions regarding this Privacy Policy, you may contact:

New Chapter HI Services
168 River Street
Cambridge, Massachusetts

Phone: +1 (617) 299-2229
Email: info@newchapterhi.com